Service Updates

Coronavirus update: We are open for business. Despite best efforts some services may be disrupted.  

Asendia is operational and open for business in all our subsidiaries, but are unable to deliver to some destinations where in-country postal and parcel networks have been shut down temporarily or transport routes to the country are not currently available. There are also unavoidable restrictions, delays and surcharges when delivering to several destinations.

Asendia continues to find alternative solutions and to mitigate cost increases where possible, but it is becoming more of a challenge as the situation develops worldwide. We are committed to keeping customers up to date on a daily basis through our Service Updates, and Account Managers are in continuous dialogue with customers that are impacted.

Thank you in advance for your understanding and patience during this uncertain time. If you have any questions, please contact your Account Manager.

Latest Updates

2 March, 2021

Indonesia – – Return to normal following earthquake and severe weather and…

The designated operator of Indonesia, Pos Indonesia, wishes to inform other Union member countries and their designated operators that the major road…
2 March, 2021

Czech Rep. – Extension of state of emergency

The designated operator of the Czech Republic, Česká pošta, would like to inform other Union member countries and their designated operators that, in…

1 March, 2021

New Zealand – Update on measures to limit the spread of COVID-19

The designated operator of New Zealand, New Zealand Post, asks us to inform other Union member countries and their designated operators that, as a result…

1 March, 2021

Antigua and Barbuda – Temporary shutdown due to COVID-19

The General Post Office, asks us to inform other Union member countries and their designated operators that it has been closed down by the Ministry of…
1 March, 2021

Jamaica – Extension of national curfew

The designated operator of Jamaica, Jamaica Post, wishes to inform other Union member countries and their designated operators that the Government of…

1 March, 2021

Croatia – Lifting of measures to limit the spread of COVID-19

The designated operator of Croatia, Croatian Post, would like to inform other Union member countries and their designated operators that the measures…
1 March, 2021

Lithuania – Update on measures to limit the spread of COVID-19

The designated operator of Lithuania, Lietuvos paštas, asks us to inform other Union member countries and their designated operators that the Lithuanian…
26 February, 2021

Canada – Update on measures to minimize the spread of COVID-19

The designated operator of Canada, Canada Post, asks us to update other Union member countries and their designated operators on the current status of…
25 February, 2021

New Zealand – Alert Level 2 safety protocols at New Zealand Post sites in…

The designated operator of New Zealand, New Zealand Post, asks us to inform other Union member countries and their designated operators that, on the…

19 February, 2021

Barbados – Extension of measures to minimize the spread of COVID-19

The designated operator of Barbados, Barbados Postal Service, would like to inform other Union member countries and their designated operators that the…
18 February, 2021

Hong Kong, China – Lifting of measures to limit the spread of COVID-19

The designated operator of Hong Kong, China, Hongkong Post, asks us to inform other Union member countries and their designated operators that the…
18 February, 2021

French Polynesia – Service disruption due to COVID-19

OPT PF - FARE RATA, wishes to inform other Union member ‎countries and their designated operators that, owing to the reduction in the number of flights…

16 February, 2021

Saudi Arabia – Measures to limit the spread of COVID-19

Saudi Post, asks us to inform other Union member countries and their designated operators that, in accordance with the measures taken to minimize the…
16 February, 2021

Samoa – Extension of state of emergency

The designated operator of Samoa, Samoa Post, asks us to inform other Union member countries and their designated operators that the Government of Samoa…

15 February, 2021

Belarus – Stabilization of situation

The designated operator of Belarus, the Republican Unitary Enterprise of Posts "Belpochta", asks us to inform other Union member countries and their…
15 February, 2021

Greece – Reinforced lockdown measures

The designated operator of Greece, Hellenic Post, asks us to inform other Union member countries and their designated operators that, despite the general…

15 February, 2021

Portugal – Extension of lockdown

The designated operator of Portugal, CTT Correios de Portugal, would like to inform other Union member countries and their designated operators that the…

15 February, 2021

New Zealand – New measures to limit the spread of COVID-19

New Zealand Post, asks us to inform other Union member countries and their designated operators that, as a result of a confirmed community outbreak of…

11 February, 2021

Climatic conditions in France

Since the middle of last week, France has been subject to various climate problems:

- Bad weather in the South-West with heavy rain has reduced the…

9 February, 2021

Indonesia – Earthquake and severe weather

Pos Indonesia, asks us to inform other Union member countries and their designated operators that an earthquake has hit Sulawesi Island, affecting the…

8 February, 2021

Slovakia – Extension of state of emergency

The designated operator of Slovakia, Slovenská Pošta, would like to inform other Union member countries and their designated operators that, in response…

8 February, 2021

Latvia – Update on measures to limit the spread of COVID-19

The designated operator of Latvia, Latvijas Pasts, asks us to inform other Union member countries and their designated operators that the Latvian…
4 February, 2021

Thailand – Back to normal

The designated operator of Thailand, Thailand Post, would like to inform other Union member countries and their designated operators that, even though…
3 February, 2021

South Africa – Update on transit services

The designated operator of South Africa, South African Post Office (SAPO), asks us to inform other Union member countries and their designated operators…

2 February, 2021

Barbados – New measures to minimize the spread of COVID-19

The designated operator of Barbados, Barbados Postal Service, would like to inform other Union member countries and their designated operators that, owing…

2 February, 2021

Suriname – Update on measures to limit the spread of COVID-19

The designated operator of Suriname, Suriname Postal Corporation (SURPOST), asks us to inform other Union member countries and their designated operators…

2 February, 2021

Spain – Return to normal following heavy snowfall and update on the impact…

The designated operator of Spain, S.E. Correos y Telégrafos, asks us to inform other Union member countries and their designated operators that the…

1 February, 2021

Peru – Extension of state of emergency

The designated operator of Peru, Servicios Postales del Peru S.A. (SERPOST), wishes to inform other Union member countries and their designated operators…

1 February, 2021

Morocco – Return to normal following floods

The designated operator of Morocco, Poste Maroc, would like to inform other Union member countries and their designated operators that Morocco's road…
29 January, 2021

Vietnam – New measures to minimize the spread of COVID-19

VNPost, would like to inform other Union member countries and their designated operators that, in response to a significant number of new COVID-19…

28 January, 2021

Vanuatu – Update on state of emergency

The designated operator of Vanuatu, Vanuatu Post, wishes to inform other Union member countries and their designated operators that the Vanuatu Government…
26 January, 2021

Turkmenistan – Lifting of measures taken in response to COVID-19

The designated operator of Turkmenistan, Turkmenpost, wishes to inform other Union member countries and their designated operators that the situation of…
25 January, 2021

Slovakia – Extension of lockdown

The designated operator of Slovakia, Slovenská pošta, would like to inform other Union member countries and their designated operators that, in response…

22 January, 2021

Morocco – End of strike

The designated operator of Morocco, Poste Maroc, would like to inform other Union member countries and their designated operators that the strike launched…
22 January, 2021

Czech Republic Post – Relocation of office of exchange (Letter)

​The designated operator of the Czech Republic, Česká pošta s.p., wishes to inform other Union member countries and their designated operators that, owing…

21 January, 2021

Italy – Return to normal following bad weather

The designated operator of Italy, Poste Italiane, wishes to inform other Union member countries and their designated operators that the bad weather…
20 January, 2021

Samoa – Extension of state of emergency

Samoa Post, asks us to inform other Union member countries and their designated operators that the Government of Samoa has extended the state of emergency…

20 January, 2021

Portugal – Extension of lockdown

CTT Correios de Portugal, would like to inform other Union member countries and their designated operators that, in response to a significant number of…

20 January, 2021

Jamaica – Extension of national curfew

Jamaica Post wishes to inform other Union member countries and their designated operators that the Government of Jamaica has extended the national curfew…

19 January, 2021

Chad – Reopening of air borders

The Société Tchadienne des postes et de l'Epargne (STPE), asks us to inform other Union member countries and their designated operators that, following a…

15 January, 2021

Slovenia – Further lockdown restrictions

The designated operator of Slovenia, Pošta Slovenije, wishes to inform other Union member countries and their designated operators that the…

12 January, 2021

Croatia – Earthquake

Croatian Post Inc., would like to inform other Union member countries and their designated operators that, owing to the devastating earthquake on 29…

12 January, 2021

South Africa – Update on lockdown

Following the announcement by the South African President on 11 January 2021, the designated operator of South Africa, South African Post Office (SAPO),…
12 January, 2021

Cuba – Update on the resumption of postal operations

The designated operator of Cuba, Correos de Cuba, asks us to inform other Union member countries and their designated operators that, since 19 November…
11 January, 2021

Correos (ES) - Snow Storms

Due to the extreme weather conditions and due to the heavy snowfall, the collection and delivery of mail is affected throughout the Spanish territory.The…

11 January, 2021

Israel – Extension of lockdown

Israel Postal Company, would like to inform other Union member countries and their designated operators that, owing to an aggravation of the health…

8 January, 2021

Mauritius – Update on international postal services

The designated operator of Mauritius, Mauritius Post, wishes to inform other Union member countries and their designated operators that inbound…

8 January, 2021

Latvia – Update on measures to limit the spread of COVID-19

The designated operator of Latvia, Latvijas Pasts, asks us to inform other Union member countries and their designated operators that the Latvian…
7 January, 2021

Morocco – Strike

Poste Maroc, would like to inform other Union member countries and their designated operators that a strike launched on Wednesday, 6 January 2021 is…
7 January, 2021

Morocco – Floods

Poste Maroc, would like to inform other Union member countries and their designated operators that heavy rain in several regions of Morocco has resulted…