Service Updates

Coronavirus update: We are open for business. Despite best efforts some services may be disrupted.  

Asendia is operational and open for business in all our subsidiaries, but are unable to deliver to some destinations where in-country postal and parcel networks have been shut down temporarily or transport routes to the country are not currently available. There are also unavoidable restrictions, delays and surcharges when delivering to several destinations.

Asendia continues to find alternative solutions and to mitigate cost increases where possible, but it is becoming more of a challenge as the situation develops worldwide. We are committed to keeping customers up to date on a daily basis through our Service Updates, and Account Managers are in continuous dialogue with customers that are impacted.

Thank you in advance for your understanding and patience during this uncertain time. If you have any questions, please contact your Account Manager.

Latest Updates

11 May, 2021

Colombia – Update on measures to limit the spread of COVID-19

Servicios Postales Nacionales S.A. 4-72, asks us to inform other Union member countries and their designated operators that, as an essential service, the…

11 May, 2021

Vietnam – Update on measures to limit the spread of COVID-19

VNPost, would like to inform other Union member countries and their designated operators that, in response to a significant number of new COVID-19…

7 May, 2021

Thailand – Reopening of Suvarnabhumi office of exchange

Thailand Post, would like to inform other Union member countries and their designated operators that the Suvarnabhumi office of exchange has reopened and…

7 May, 2021

Jamaica – Extension of national curfew

Jamaica Post, wishes to inform other Union member countries and their designated operators that the Government of Jamaica has extended the national curfew…

5 May, 2021

Nepal – Suspension of inbound flights

Nepal Post, asks us to inform other Union member countries and their designated operators that the Nepalese Government has decided to suspend all inbound…

5 May, 2021

Madagascar – Update on measures to limit the spread of COVID-19

Paositra Malagasy, asks us to inform other Union member countries and their designated operators that, in order to limit the spread of the South African…

4 May, 2021

Croatia – Earthquake – Update on the situation

Croatian Post Inc., would like to inform other Union member countries and their designated operators that, following the earthquake in question, a lot of…

3 May, 2021

Lithuania – Extension of national lockdown

Lietuvos paštas, asks us to inform other Union member countries and their designated operators that the Lithuanian Government has extended the…

3 May, 2021

Australia – End of extreme weather conditions

Australia Post, asks us to inform other Union member countries and their designated operators that it is no longer experiencing the extreme weather…

3 May, 2021

Mauritius – Gradual lifting of lockdown

Mauritius Post, wishes to inform other Union member countries and their designated operators that the Government of Mauritius has announced a gradual…

3 May, 2021

Bermuda – Back to normal

Bermuda Post Office, wishes to inform other Union member countries and their designated operators that full office of exchange services and local delivery…
3 May, 2021

Indonesia – End of flooding

Pos Indonesia, wishes to inform other Union member countries and their designated operators that the main road network is now back to normal following the…
30 April, 2021

Slovakia – Extension of state of emergency

Slovenská Pošta, would like to inform other Union member countries and their designated operators that, owing to the severity of the current situation in…

29 April, 2021

French Polynesia – Partial resumption of international flights

OPT PF – FARE RATA, wishes to inform other Union member ‎countries and their designated operators that international flights to the United States of…

29 April, 2021

Nepal – Partial lockdown

Nepal Post, asks us to inform other Union member countries and their designated operators that the Nepalese Government has announced a two-week lockdown…

28 April, 2021

Sri Lanka – Measures to minimize the spread of COVID-19

The designated operator of Sri Lanka, the Department of Posts, wishes to inform all other Union member countries and their designated operators that,…

28 April, 2021

Thailand – Temporary closure of Suvarnabhumi office of exchange

Thailand Post, would like to inform other Union member countries and their designated operators that several cases of COVID-19 have recently been…

28 April, 2021

Fiji – Measures to minimize the spread of COVID-19

Post Fiji Ltd, asks us to inform other Union member countries and their designated operators that, owing to the coronavirus pandemic and though some…
26 April, 2021

India – Update on measures to limit the spread of COVID-19

The Department of Posts (India Post), asks us to inform other Union member countries and their designated operators that certain restrictions have been…
26 April, 2021

Seychelles – Resumption of operations

Seychelles Postal Services, asks us to inform other Union member countries and their designated operators that Seychelles International Airport has been…
20 April, 2021

Slovenia – Extension of lockdown

Pošta Slovenije, wishes to inform other Union member countries and their designated operators that, as a result of concerns about the course of the…

20 April, 2021

Jamaica – Extension of national curfew

Jamaica Post, wishes to inform other Union member countries and their designated operators that the Government of Jamaica has extended the national curfew…

15 April, 2021

Saint Vincent and the grenadines – Activity of La Soufrière Volcano

SVG Post, asks us to inform other Union member countries and their designated operators that there is currently an emergency situation in the country…

15 April, 2021

Czech Rep. – End of national lockdown

Česká pošta s.p., would like to inform other Union member countries and their designated operators that the lockdown announced in EmIS 597/2020 has now…

15 April, 2021

Chile – Suspension of postal services to and from other South American…

CorreosChile, asks us to inform other Union member countries and their designated operators that, owing to the increasing number of COVID-19 cases, the…

15 April, 2021

Croatia - New delivery procedure

Croatian Post, would like to inform other Union member countries and their designated operators that, as of 5 April 2021, it has introduced a special…

9 April, 2021

Israel – End of lockdown

Israel Postal Company, would like to inform other Union member countries and their designated operators that the lockdown announced in EmIS 13/2021 of 11…
9 April, 2021

New Caledonia – End of gradual lifting of lockdown

The designated operator of New Caledonia, OPT-NC, wishes to inform other Union member countries and their designated operators that the gradual lifting of…
9 April, 2021

Indonesia – Flooding

Pos Indonesia, asks us to inform other Union member countries and their designated operators that heavy rain in East Nusa Tenggara Province on Sunday, 4…

8 April, 2021

Honduras – Resumption of inbound international mail processing

Empresa de Correos de Honduras (Honducor), asks us to inform other Union member countries and their designated operators that, in ‎view of the measures…

7 April, 2021

Latvia – Lifting of state of emergency

Latvijas Pasts, asks us to inform other Union member countries and their designated operators that the Latvian Government has lifted the state of…
7 April, 2021

Chile – Measures to limit the spread of COVID-19

CorreosChile, asks us to inform other Union member countries and their designated operators that, owing to the increasing number of COVID-19 cases, the…
6 April, 2021

Bermuda – Measures to limit the spread of COVID-19

Bermuda Post Office, wishes to inform other Union member countries and their designated operators that staff at Bermuda's office of exchange have been…
6 April, 2021

New Caledonia – Progressive lifting of lockdown

The designated operator of New Caledonia, OPT-NC, wishes to inform other Union member countries and their designated operators that the confinement…

6 April, 2021

Lithuania – Update on measures to limit the spread of COVID-19

The designated operator of Lithuania, Lietuvos paštas, asks us to inform other Union member countries and their designated operators that the Lithuanian…

6 April, 2021

Belgium – Update on measures to limit the spread of COVID-19

The designated operator of Belgium, bpost, asks us to inform other Union member countries and their designated operators that, on 24 March 2021, given the…

6 April, 2021

Czech Rep. – Extension of state of emergency

The designated operator of the Czech Republic, Česká pošta, would like to inform other Union member countries and their designated operators that, owing…

6 April, 2021

Poland – Lockdown

The designated operator of Poland, Poczta Polska, would like to inform other Union member countries and their designated operators that, owing to the…

26 March, 2021

Brazil – Emergency 10-day holiday

Empresa Brasileira de Correios e Telégrafos, asks us to inform other Union member countries and their designated operators that, owing to the critical…

25 March, 2021

Australia – Extreme weather conditions

Australia Post, asks us to inform other Union member countries and their designated operators that flooding and extreme weather conditions are affecting…

23 March, 2021

Jamaica – Extension of national curfew

The designated operator of Jamaica, Jamaica Post, wishes to inform other Union member countries and their designated operators that the Government of…

22 March, 2021

Brazil – Emergency 10-day holiday

Empresa Brasileira de Correios e Telégrafos, asks us to inform other Union member countries and their designated operators that, owing to the critical…

19 March, 2021

Slovakia – Extension of state of emergency

Slovenská Pošta would like to inform other Union member countries and their designated operators that, owing to the severity of the current situation in…

18 March, 2021

New Zealand – Return to Alert Level 1

The designated operator of New Zealand, New Zealand Post, asks us to inform other Union member countries and their designated operators that the entire…
18 March, 2021

Malta – Update on measures to limit the spread of COVID-19

The designated operator of Malta, MaltaPost p.l.c., wishes to remind other Union member countries and their designated operators that, owing to the…

18 March, 2021

Thailand – Measures to limit the spread of COVID-19

Thailand Post, would like to inform other Union member countries and their designated operators that, to minimize the spread of COVID-19, the Government…

16 March, 2021

Samoa – Extension of state of emergency

The designated operator of Samoa, Samoa Post, asks us to inform other Union member countries and their designated operators that the Government of Samoa…

16 March, 2021

Italy – Issues with parcel-post items

Poste Italiane, wishes to inform other Union member countries and their designated operators that, owing to very high and unexpected parcel volumes…

16 March, 2021

Slovenia Post (SI) - Further Lockdown extension

Pošta Slovenije (Slovenia Post) wishes to inform other postal operators of the continuation of the exceptional event No 05 through another extension of…

12 March, 2021

Sri Lanka – Return to normal

Sri Lanka Posts wishes to inform all other Union member countries and their designated operators that the restrictions imposed on postal operations as a…